What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phishing activity: Disabled form

    Asked by amish  on April 13, 2015 at 02:59 AM

    i tried to create log into my account and i was told it is blocked. please i do not undestand why.

    i need help

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on April 13, 2015 at 10:09 AM

    Your account is suspended. One of your form violated our terms of use. It is asking for sensitive information which is the credit card details of a user. This is no allowed in JotForm.


    You need to use one of our Payment processors in order to charge the customer or if you want to collect payments. You cannot directly create a form fields that is asking for card number, security code and many more.

    Here are some helpful guides:





    Thank you.