What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not saving

    Asked by JKreger on April 13, 2015 at 04:28 AM

    After going into your design tool when I try to save my form it will not save. Dot just keep going round and round on the save button making it appear it's trying to save, but never finishes.  It would continue like this for hours if I let it.

    Can you please help as we urgently need to use this form?

    I have already tried clearing my cache and tried this in the latest versions of both Chrome and Firefox.


    Thank you
    Jennifer

    form not saving tool save button and not save
  • Profile Image

    Answered by Syed on April 13, 2015 at 08:18 AM

    Please try to clear your Form Cache, refer our guide here on How to Clear Your Form Cache, check again and let us know if you have questions/queries, we would be happy to assist you.

     

    Thanks!