What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    please downgrade my current plan

    Asked by raychemrpg on April 13, 2015 at 07:33 AM

    Dear Team,


    I am trying to downgrade my current plan but not able to do so. Please downgrade it to free usage.

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    JotForm Support

    Answered by david on April 13, 2015 at 11:50 AM


    According to our records, your subscription was cancelled this morning by one of our support team members.  You will retain your paid benefits until May 12th 2015, at which time your account will be automatically downgraded back to "Free" and you will no longer be billed.

    If you have any further questions, let us know and we will be happy to help.