please downgrade my current plan

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    raychemrpg
    Asked on April 13, 2015 at 07:33 AM

    Dear Team,

     

    I am trying to downgrade my current plan but not able to do so. Please downgrade it to free usage.

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    david
    Answered on April 13, 2015 at 11:50 AM

    Hi,

    According to our records, your subscription was cancelled this morning by one of our support team members.  You will retain your paid benefits until May 12th 2015, at which time your account will be automatically downgraded back to "Free" and you will no longer be billed.

    If you have any further questions, let us know and we will be happy to help.