Why can't I view an unread form submission in my inbox.

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    Asked on April 13, 2015 at 08:20 AM

    On the My Forms page, I see the 1 unread notification in my inbox for one of my forms.  It says that I have 3 submissions, 1 unread.  However, when I view my inbox, it says I only have 2 submissions instead of 3.  Where did the 1 unread submission go???

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    Answered on April 13, 2015 at 10:42 AM

    Hi there;

              I suggest you to clear your form cache, please refer our guide here on How to Clear You Form Cache, try and let us know if you need further assistance, we would be happy to assist our users.