What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Message "no user with this username" when trying to login

    Asked by Aleš Botek  on April 13, 2015 at 08:55 AM

    Dear JotForm, 

    i use your form on my website, and now I need to edit form, but when I want to login, "no user with this username" comes out.

    I really don't know what to do now. 

    Are you going to help me?

     

    Thank you, Aleš.

     

    Page URL:
    http://starkglass.cz/#contact

    form editing JotForm and thank form on
  • Profile Image

    Answered by Carina on April 13, 2015 at 12:20 PM

    Hello Aleš

    This form is under a guest account. You can register for free and have access to 100 monthly submissions.

    You can see here more details on the monthly limits of our pricing plans. After registering please let us know the username so we can move the form to the new account.

    Let us know if we can assist you further.