Message "no user with this username" when trying to login

  • Profile Image
    Aleš Botek 
    Asked on April 13, 2015 at 08:55 AM

    Dear JotForm, 

    i use your form on my website, and now I need to edit form, but when I want to login, "no user with this username" comes out.

    I really don't know what to do now. 

    Are you going to help me?

     

    Thank you, Aleš.

     

  • Profile Image
    Carina
    Answered on April 13, 2015 at 12:20 PM

    Hello Aleš

    This form is under a guest account. You can register for free and have access to 100 monthly submissions.

    You can see here more details on the monthly limits of our pricing plans. After registering please let us know the username so we can move the form to the new account.

    Let us know if we can assist you further.