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  • Profile Image

    Hi It only seems to be sending to the last email recipient for me.

    Asked by dbis on April 13, 2015 at 09:38 AM

    Hi

    It only seems to be sending to the last email recipient for me. I've carefully checked that there is only one comma and space between the email addresses. Also when I click the view answer above it throws me back to my list of forms?

    Any help would be appreciated as we are using these forms in production and notifcations are not going to everyone!

    Best regards

    Sheila



    This is a re-post of a comment on Send Notifications to Multiple Recipients

    recipient checked and email
  • Profile Image
    JotForm Support

    Answered by Kiran on April 13, 2015 at 12:56 PM

    Are you referring to the form DBIS Admissions Enquiry? If so, I see that one or more fields deleted that are related to the condition to send notification which may be causing the issue. 

    Please check the conditions set on this form. If you are not referring to this JotForm, please provide us with the Form ID or URL to take a look at the issue. Also, you can view the email history log right from your account by following the steps provided in the guide below : 

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Also, please go through the guide below that can help you in troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to help.

    Thanks.