What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota error

    Asked by bneiakivaofnynj on April 13, 2015 at 12:44 PM

    I got the form over quota error.  just now. I've been using jotform on the free plan for years and never ran into this problem before. We have for sure gotten over 100 submissions per month in the past but now all of a sudden after one submission on a certain form it's telling me it's over quota.

    Would it help to delete old forms? What can we do?

    Page URL:
    http://form.jotformpro.com/form/50774067769974

    form over quota payment submissions
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    JotForm Support

    Answered by Mike on April 13, 2015 at 02:43 PM

    Thank you for contacting us.

    The forms were temporarily blocked due to payment submissions overlimit. We have a limit of 10 Payment/SSL entries per month on the free plan.

    Since you have upgraded your account to the Premium plan you can receive up to 1,000 payment submissions per month.

    Please feel free to contact us if you need any further assistance. We will be happy to help.