Form over quota error

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    bneiakivaofnynj
    Asked on April 13, 2015 at 12:44 PM

    I got the form over quota error.  just now. I've been using jotform on the free plan for years and never ran into this problem before. We have for sure gotten over 100 submissions per month in the past but now all of a sudden after one submission on a certain form it's telling me it's over quota.

    Would it help to delete old forms? What can we do?

  • Profile Image
    Mike
    Answered on April 13, 2015 at 02:43 PM

    Thank you for contacting us.

    The forms were temporarily blocked due to payment submissions overlimit. We have a limit of 10 Payment/SSL entries per month on the free plan.

    Since you have upgraded your account to the Premium plan you can receive up to 1,000 payment submissions per month.

    Please feel free to contact us if you need any further assistance. We will be happy to help.