- ALR-DSMAsked on April 13, 2015 at 01:27 PM
Are you having server errors again today? I have received reports from our clients trying to register for an event through JotForms that they are receiving server errors again today after the cursor spins for a very long time. Please Advise. Thank you.
- JotForm SupportdavidAnswered on April 13, 2015 at 03:00 PM
Our major hosting provider did report some congestion issues earlier this morning with their Ashburn Virginia location. This has since been fixed. Though I am unsure which server your users are connecting to, that should have been the only cause for slowdowns as far as I can tell. If your users are still having issues completing your form at this time, let us know and we will be happy to have a closer look. Everything should now be 100%.