Report of Server Errors

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    ALR-DSM
    Asked on April 13, 2015 at 01:27 PM

    Are you having server errors again today?  I have received reports from our clients trying to register for an event through JotForms that they are receiving server errors again today after the cursor spins for a very long time.  Please Advise.  Thank you.

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    david
    Answered on April 13, 2015 at 03:00 PM

    Hi,

    Our major hosting provider did report some congestion issues earlier this morning with their Ashburn Virginia location.  This has since been fixed.  Though I am unsure which server your users are connecting to, that should have been the only cause for slowdowns as far as I can tell.  If your users are still having issues completing your form at this time, let us know and we will be happy to have a closer look.  Everything should now be 100%.