What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I retrieve an incomplete payment form that was deleted by accident?

    Asked by kschreifels on April 13, 2015 at 02:04 PM
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    JotForm Support

    Answered by Welvin on April 13, 2015 at 03:24 PM


    I'm afraid that you can't because we don't keep a backup of deleted submissions.It's either you will tell the submitter to submit again or ask the submitter to manually send you the payment.

    Thank you.