JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When I try to download my CSV file from a report, it is blank. It was working last week.Asked by midtownmetro on April 13, 2015 at 02:28 PM
For some reason, my CSV file is blank when I click the link that will download it.
Here is my form embedded in our website: http://www.midtown-metro.org/apply/
Here is the link to download the form: http://www.jotform.com/csv/51026166606046 PW:Loomis718.
I already tried erasing the report and making a new one. It hasn't worked on several of my colleagues computers and they are at other locations.
Our apologies. A few users reported the same issue, but I have downloaded the report and the submissions appeared in the CSV file. I have also tried this to my own form and cannot replicate it. Please try it again and update us here if the issue persists to your end so we can also submit this problem to our developers.