What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I started as a guest and now I want to establish an account. How do I assure the form and report I created will carry over?

    Asked by Larry Back  on April 13, 2015 at 04:01 PM
    guest account free account create account
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    Answered by Ben on April 13, 2015 at 05:02 PM

    You should use the sign up option using the same browser that you have setup the forms using guest account as.

    This will make our system try to transfer the data to the free account.

    Now even if it does not, we will be able to do that for you by transferring the forms and data from your guest account to the new account.

    What is important here is to give us a link to one of the forms in your guest account so that we can find it.

    Then go to http://www.jotform.com/signup/ page and sign up for your JotForm account.

    Do let us know if you have any further questions in regards to this.