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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fields missing inside of Notification

    Asked by broefoto on April 13, 2015 at 04:03 PM



     have made some forms with af prechecked fields ( newsletter signup)


    In the mails I receive from you - those fields aren't included. How can I fix that?


    Thank you in advance!



    Page URL:

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    JotForm Support

    Answered by BJoanna on April 13, 2015 at 05:05 PM

    I have checked your form and inside of your Email Notification your prechecked check box field is missing and because of that that field is missing from your submissions. You need to add name of that field inside of your Notification and also the value of that field.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by broefoto on April 13, 2015 at 05:13 PM

    Great - it worked!


    Thank you!

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    JotForm Support

    Answered by Welvin on April 13, 2015 at 06:04 PM

    That's great to know. Please contact us again if we can help in any way.

    Have a great day!