My form is not working

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    Asked on April 13, 2015 at 04:17 PM
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    Answered on April 13, 2015 at 04:28 PM

    I took a look at your two forms and since they are collecting credit card details which is against our terms of use I have removed the fields in question.

    The other form had the same fields.

    Do note that returning them back will mean that we will ban you from our system due to breaking our terms of use.

    Our terms of use:


    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    You are allowed only to capture such info though the use of payment tools.

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    Answered on April 13, 2015 at 04:29 PM

    In regards to your jotforms not working, do give us more details, since they were working properly when checked.