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Wrong account downgradeAsked by Mark on April 13, 2015 at 04:30 PM
Why has my free account be removed?
I just noticed that my free premium account with all features has been removed!
I was given the account as i have been loyal and gotten many people to pay for a subscription and provided proof of that. Acting as an evangelist!
I had the professional level account free of change. Please institute this back to normal.
We are very sorry for the inconveniences caused.
Is there by any chance that you can provide us with a link/email where we have granted the 'paid' account level? So we will be able to confirm the account status and change it back right away.