Submit button non-responsive in IE9

  • shw528
    Asked on April 13, 2015 at 4:43 PM

    One of my customers told me that the 'Submit' button on my form is not working for her.  She uses Internet Explorer 9.  Are there any known compatibility issues with this?

    Page URL: http://www.jotform.us/form/50835190521147
  • David JotForm Support
    Replied on April 13, 2015 at 5:57 PM

    Hi,

    I cloned your form and tested it in IE 9 and the only issue I had was with the data verification in your fields.  I was required to go through each field and click down on the spinner to set all of them to 0.  Unless I went through all of the fields in set a value to them, I was unable to submit the form.  After setting them all to a value, I was indeed able to complete submissions.  To remedy this, I would recommend setting a default value of 0 for all your spinners:

    Submit button non responsive in IE9 Image 1 Screenshot 30

    Submit button non responsive in IE9 Image 2 Screenshot 41

    This will clear all the errors that do seem to only occur in IE9.  They did not occur in the newest FireFox or Chrome.

    If this still does not resolve the issues with submitting your form in IE9, let us know and we will be happy to have another look.