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    Submit button non-responsive in IE9

    Asked by shw528 on April 13, 2015 at 04:43 PM

    One of my customers told me that the 'Submit' button on my form is not working for her.  She uses Internet Explorer 9.  Are there any known compatibility issues with this?

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    JotForm Support

    Answered by david on April 13, 2015 at 05:57 PM


    I cloned your form and tested it in IE 9 and the only issue I had was with the data verification in your fields.  I was required to go through each field and click down on the spinner to set all of them to 0.  Unless I went through all of the fields in set a value to them, I was unable to submit the form.  After setting them all to a value, I was indeed able to complete submissions.  To remedy this, I would recommend setting a default value of 0 for all your spinners:

    This will clear all the errors that do seem to only occur in IE9.  They did not occur in the newest FireFox or Chrome.

    If this still does not resolve the issues with submitting your form in IE9, let us know and we will be happy to have another look.