What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Cover - Not Printing

    Asked by RogerYelvington01 on April 13, 2015 at 05:15 PM

    Hey Guys!

     

    The form cover on this form, is not showing up when I attempt to use the "print form button"
    http://form.jotformpro.com/form/42894779156978

     

    Page URL:
    http://form.jotformpro.com/form/42894779156978

    form cover print form print form button
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 13, 2015 at 06:16 PM

    I see the form cover is not taken when printing the form, I will report this to our second level, meanwhile, I would suggest you to remove the form cover:

     

    And use the Image field:

    It will be shown when printing:

    Here is my cloned version of your form: http://form.jotformpro.com/form/51027198442959?

    You may clone it in your account if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • Profile Image

    Answered by RogerYelvington01 on April 13, 2015 at 06:28 PM

    Thank you, I knew how to do that option, but the form cover lines at the top the way I want the form to look.  The image you inserted does not match the same size and alignment.

    Let me know when they have the bug fixed, thank you!

  • Profile Image

    Answered by RogerYelvington01 on April 13, 2015 at 06:33 PM

    It is important for me to have the form cover line up this for consistency, as I will be using this layout and format for other forms in my business.  Thank you!

  • Profile Image
    JotForm Support

    Answered by Charlie on April 13, 2015 at 11:49 PM

    Hi,

    It seems that you have a lot of duplicate threads and it would be hard for us to give you a final working form. I have replied to this thread regarding the form cover not being printed: http://www.jotform.com/answers/551024. The problem with the form is that it has incorrect positioning of the fields that pushes the form cover out of the original form area. I've edited the form and cloned it, you can check the other thread for the changes that I made.

    Kind regards.