Form Cover - Not Printing

  • RogerYelvington01
    Asked on April 13, 2015 at 5:15 PM

    Hey Guys!

     

    The form cover on this form, is not showing up when I attempt to use the "print form button"
    http://form.jotformpro.com/form/42894779156978

     

  • David JotForm Support Manager
    Replied on April 13, 2015 at 6:16 PM

    I see the form cover is not taken when printing the form, I will report this to our second level, meanwhile, I would suggest you to remove the form cover:

    Form Cover   Not Printing Image 1 Screenshot 40 

    And use the Image field:

    Form Cover   Not Printing Image 2 Screenshot 51

    It will be shown when printing:

    Form Cover   Not Printing Image 3 Screenshot 62

    Here is my cloned version of your form: http://form.jotformpro.com/form/51027198442959?

    You may clone it in your account if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • RogerYelvington01
    Replied on April 13, 2015 at 6:28 PM

    Thank you, I knew how to do that option, but the form cover lines at the top the way I want the form to look.  The image you inserted does not match the same size and alignment.

    Let me know when they have the bug fixed, thank you!

  • RogerYelvington01
    Replied on April 13, 2015 at 6:33 PM

    It is important for me to have the form cover line up this for consistency, as I will be using this layout and format for other forms in my business.  Thank you!

  • Charlie
    Replied on April 13, 2015 at 11:49 PM

    Hi,

    It seems that you have a lot of duplicate threads and it would be hard for us to give you a final working form. I have replied to this thread regarding the form cover not being printed: http://www.jotform.com/answers/551024. The problem with the form is that it has incorrect positioning of the fields that pushes the form cover out of the original form area. I've edited the form and cloned it, you can check the other thread for the changes that I made.

    Kind regards.