Download Excel Not Showing All Submissions

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    lalgeorgek
    Asked on April 14, 2015 at 04:44 AM

    Dear Team, 

    Trying to download the submissions in excel but the downloaded file not showing all the fields.

    http://form.jotform.me/form/50643366301448?

    Request you to check and do the needful. 

     

    Regards,

    Lal K George

  • Profile Image
    Charlie
    Answered on April 14, 2015 at 11:27 AM

    Hi,

    Apologies for the inconvenience, we had a minor problem yesterday that affected the generated excel and CSV reports of submissions. But our developers have already fixed it, however, you will need to delete existing excel or CSV reports that you have, clear your form's cache and create the reports again.

    See if that resolves the problem. 

    Kind regards.