What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I embed a form inside another form, and only a part of it is showing

    Asked by wesince2013 on April 14, 2015 at 08:04 AM

    I tried to used the embedded form to set up two payment methods. I followed your staff's advice to embed a Form A to my primary form.

    Form A: http://form.jotformpro.com/form/51031641715950

    Primary form: http://form.jotformpro.com/form/51031152275948

    However, problems occur as follows. Form A looks perfectly fine in Jotform, but when embedded into the primary form, it appears just as a little part. 

    This problem irritates me as I just found your embedding function and thought this was genius, until I got this problem. 

    Thanks so much. Your team's help means a lot to me.

    shown JotForm problem payment methods uploads
  • Profile Image

    Answered by Carina on April 14, 2015 at 11:35 AM

    Please add this css code:

    iframe

    {height:2400px;} 

    If you wish you can also add width. You can test it here:

    http://form.jotformpro.com/form/51034234331945? 

    Let us know if we can assist you further.   

  • Profile Image

    Answered by wesince2013 on April 15, 2015 at 07:44 AM

    Thank you for your quick response. I've tried the height method, but still I am facing 3 problems.

     

    1. Height: the rest of the Form A is shown now, but too much meaningless space has been shown. I tried change the height but it does not work. The meaningless space is still here as follows.

    2. I've tried to change the width, but does not work as follows.

     

    3. I used the designer theme for Form A. Now I wanna change to another one. I don't know why even though I changed it 10 times. It's still the same one. In Jotform it may change, but when I preview it, it was still the old one.

    http://www.jotform.com//?formID=51031641715950#

  • Profile Image

    Answered by Carina on April 15, 2015 at 11:51 AM

    Unfortunately the meaningless space is there because if you choose the credit card option it will show more fields below. 

    I will try to find a better solution for this situation and will let you know more as soon as I have more details.

    Let us know if we can assist you further.