- axacontentAsked on April 14, 2015 at 01:14 PMstop renewal
- JotForm SupportBJoannaAnswered on April 14, 2015 at 02:29 PM
If I understood you correctly you want to stop your subscription.
In order to stop your subscription you need to downgrade your account. In order to downgrade your account please follow these steps:
1. Click on your account Settings
2. Go the Billing section. It will show you what is your current plan, so in order to downgrade to the Free Plan, click on the Free Starter Section and click on switch plan.
Let us know if you need further assistance.