What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form freezing up

    Asked by Staci  on April 14, 2015 at 01:47 PM

    we have had several people complain about the form freezing on the JotForm site - please advise

    Page URL:
    http://www.asaprescue.org/

    freezing form freezing
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    JotForm Support

    Answered by Mike on April 14, 2015 at 03:28 PM

    Thank you for contacting us.

    I have checked the form using different browsers, but I was not able to reproduce the issue. The form is quite responsive on my side.

    Are you able to reproduce the issue on your end? Is this happening in some specific browsers or devices?