What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Label is top-aligned instead of left-aligned when viewed from IE or iPhone

    Asked by TerryMoni on November 08, 2011 at 12:45 AM

    Hi there. I'm a lay user of Jotform. I've created a simple form, with labels aligned to the left of the field. The form looks fine on Safari, but when viewed from iPhone or Internet Explorer, the label appears on top instead of to the left. How do I fix this?

    Salinah

    Page URL:
    http://www.aleyda.com.sg/Aleyda/Hello

  • Profile Image
    JotForm Support

    Answered by abajan on November 08, 2011 at 01:15 AM

    Salinah, in which versions of IE and iPhone have you been viewing that page? On my end, the labels are left aligned in IE6 to IE9 and the iPhone simulator.

  • Profile Image

    Answered by TerryMoni on November 08, 2011 at 01:56 AM

    Thanks so much for the swift reply. The form now appears correct on IE8, Safari5.1 and Firefox6.0.2, after I adjusted the handlebars of the embedded form.

    However, the alignment is still incorrect when viewed form iPhone 4 (IOS 5) and iPhone 3GS (IOS 4.3).

    Salinah

  • Profile Image
    JotForm Support

    Answered by abajan on November 08, 2011 at 02:00 AM

    Okay thanks. One or more of the other members of our support team will assist you with the display issue in iPhone as I don't actually have such a device.