What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not submitting any data

    Asked by timyayock on November 08, 2011 at 01:26 AM

    I am attempting to create a form for users to upload images. In "testing" the form, my account shows that I have used part of my 100MB upload limit, but I am not receiving the submitted images by email or in my account. Also, the rest of the form (text entries) is not transmitting either (via email or Jotform submissions). I have checked and confirmed the delivery email address. Am I missing a step? Please help. Thanks!


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    JotForm Support

    Answered by idarktech on November 08, 2011 at 04:02 AM

    Hi Timyayock,

    I have made a sample submission in your form and was able to find the submission in your account, could you please recheck if you have received submission/notification from my test? Please reply here as soon as possible so we can provide you further assistance. Thank you!

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    Answered by timyayock on November 11, 2011 at 03:28 AM
    Thanks so much for resolving the problem! I have tested the form myself (with attached images) and it is working (hopefully, it continues to do so...).

    Timothy B. Yayock
    N.H. Media Group, LLC
    Small Business Marketing Solutions | www.nhmediagroup.com
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    JotForm Support

    Answered by idarktech on November 11, 2011 at 04:06 AM

    Glad to hear it Timothy, if you have further questions, please feel free to let us know. Thank you for using JotForm!