What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trying to recall a username for a client

    Asked by Gertie  on April 14, 2015 at 03:08 PM

    Trying to confirm emails that are in my client's jotform account.

    Account for: dunseathkey

    Forms at: 

    http://www.dunseathkey.com/general-locksmith.html

     

    Not sure if I changed the password or if they did.

     

    Looking for Username confirmation and attached Email address.

     

    Thank you!

    Emails JotForm confirm www
  • Profile Image
    JotForm Support

    Answered by Kiran on April 14, 2015 at 04:47 PM

    Hello Gertie,

    As I check the form from the provided link, the form is associated with the username that you have provided. The account registered email address is bo******u@y*.com. We cannot provide you the complete email address due to privacy reasons.

    If you have forgotten the password, you may request for a password reset from the login screen. The password reset link shall be sent to your account registered email address.

    Hope this information helps. Let us know if you need any further assistance.