What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Over Quota due to exceeded SSL submissions limit

    Asked by graduatebap on April 14, 2015 at 06:27 PM

    Hi,

     

    I am getting a form over quota. My form number is 50845532510146.

    I realized we were using the secure submissions. I have now reset it to General submissions.

    Could you please reset our secure submissions so our account works?

    It is very urgent. Could you please help?

     

    Thanks.

    Page URL:
    http://form.jotform.us/form/50845532510146

    form over quota reset SSL
  • Profile Image
    JotForm Support

    Answered by jonathan on April 14, 2015 at 07:59 PM

    As requested, I have now reset your account SSL submissions count back to zero(0).

    Please take note that we only grant such reset once on the account.

    I have reinstated the account and forms. You may now continue using the service 

    Let us know if there is more we can help you with.

    Thanks!