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  • Profile Image

    Trying to setup emails for submitting and approving

    Asked by mrpickles on April 14, 2015 at 07:06 PM

    I have to say, it's not the most intuitive way to set up responses - that whole postcard thing is so confusing.  But the bigger problem is it keeps using our original setup email (admin@mrpickles.com instead of the email addresses we are trying to forward to.

    Thanks for any help you can provide.

     

    Emails and setup problem responses thanks email
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    JotForm Support

    Answered by Charlie on April 14, 2015 at 11:54 PM

    Hi,

    May I know what form and notification you are referring to? Is it the notification titled "Franchisee" in the form "Advertising Request"?

    In your conditional logic you are using the tag {email29}

    Is {email29} referring to the "Requester Email" field?

    If that is the case, it wont work, because you are using a different tag, the field name tag for is {requesterEmail}, you can find it in its properties.

     

    I hope this helps. Do let us know if I misunderstood your concern.

    Kind regards.