What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do you secure a submission form

    Asked by GRTSDCA on April 14, 2015 at 07:06 PM

    Designed an application and contact form using your excellent template.  We want to make sure it is encrypted so submitted information is secured when submitted over the internet and the form has a secure data logo.  

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    JotForm Support

    Answered by Charlie on April 15, 2015 at 12:01 AM


    You can make your forms SSL enabled to make it more secure, here's a guide on how to do that: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions. Please do take note that for Free or Starter plan accounts, you will only be allowed to receive 10 SSL submissions per month, please see our pricing page here for more details: http://www.jotform.com/pricing.

    If you wish not to use SSL, here are some additional information by our Founder regarding the general security of JotForm:

    JotForm is 9 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously.

    - We have bug bounty programs where we pay outside parties for

    reporting vulnerabilities in our system.

    - Our servers are protected by private networks and constantly updated

    and patched.

    - Our system administrators have a collective 40+ years of industry experience.

    - Our development team is encouraged to follow best security practices.

    - All data transfer are made of 256-bit SSL secure connection.

    - Our servers are located on SSAE16 Audited facilities.


    I hope this helps.

    Kind regards.