What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems whith JotForm App Basic

    Asked by alassane  on April 15, 2015 at 10:22 AM

    Hi, my JotForm App Basic is deploy ok on my Ubuntu server and run whith Mysql database ok; but I have problems.


    The links like My Forms, FAQ, User Guide, Forum, Blog are not working

    I have an error when I want to import a form by URL: "CANNOT EVALUATE JSON"

    I have an error when I want to save a new  form: "CANNOT EVALUATE JSON "

    I have an error when I want to preview a form: "CANNOT EVALUATE JSON "


    I need help, thanks.



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    JotForm Support

    Answered by ashwin_d on April 15, 2015 at 01:13 PM

    Hello alassane,

    I believe I have already responded to you on the following thread:  http://www.jotform.com/answers/552895-Error-message-cannot-evaluate-JSON 

    Thank you!