What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal integration: the quantity of products dollar amount does not add up to the totals

    Asked by gncjlim on April 15, 2015 at 10:32 AM
    Page URL:
    http://form.jotform.us/form/50376108131143

    quantity amount
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 15, 2015 at 01:38 PM

    You are right, the quantity option is broken in the paypal integration, let me open a ticket to send this urgently to our developers.

     

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 15, 2015 at 01:53 PM

    Making further tests, the problem gets resolved by eliminating the products and adding them again.

    http://form.jotformpro.com/form/51045404343949