What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions Conflict with Thankyou Page

    Asked by dsignmalin on April 15, 2015 at 11:32 AM

    Hi,

    I have changed the page to http://konkurranse.aller.no/bekreftelse.html - but this page is still showing after sending in message http://lefdal-konkurranse.com/bekreftelse.html

     

     

    Page URL:
    http://konkurranse.aller.no

    Screenshot
    thank message href after in
  • Profile Image

    Answered by Syed on April 15, 2015 at 01:06 PM

    Hi there;

           Please try to clear your Form Cache, read our guide here on How to Clear Your Form Cache. Will let us know if you have questions/queries on this, we would be happy to assist you.

     

    Thankyou,

  • Profile Image

    Answered by dsignmalin on April 16, 2015 at 05:09 AM

    No, this didn't help. The thank you page is still wrong.

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 16, 2015 at 07:46 AM

    The problem is happening because although you have changed the Thank You URL, you have not changed the form conditions. You can change them by opening your form on the Form Builder and then clicking on the Conditions button: