What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I setup a form so its sent to a different email than the email that's on the account

    Asked by kellyprinting1792 on April 15, 2015 at 01:02 PM

    I've created 3 forms. One needs to be sent to the owner and the other two need to be sent to 2 graphic designers. I've tried to set this up but I can't figure out how. I thought I set one of the forms up to send to the owner but it just came to me, I assume because my email is on the account. These forms are not live yet. But I've included a screenshot of the place where I'm trying to change the email. The email shown as the "recipient email" is where I'm trying to get the forms to send.

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    JotForm Support

    Answered by david on April 15, 2015 at 04:21 PM


    Your notification is setup properly to send to "tom@kellyprintinginc.com".  Any submissions sent through your form will have a notification sent to that address.  The test emails sent from the form builder will always be sent to the default address associated with your account.  To test other addresses, you would need to send an actual submission through your form.

    If you have any further questions, let us know and we will be happy to help.