Custom thank you link breaks out of frame and so breaks webinar link

  • harmerschau
    Asked on April 15, 2015 at 4:31 PM

    I'm loving the ability to send someone who has submitted a form to grid or html view of the results.

     

    I'd like to use that with Maestroconference screen sharing to let ppl fill out a form during a webinar and then see what everyone else submitted.

     

    The problem is that the redirect to the grid view and to the table view "breaks out of the frame" set by the webinar web page, so ppl go to a non webinar url and break their connection.

     

    Ie when person clinks on the submit button at the bottom of the screenshot below they should stay within the social.maestro frame not.go to a jotform page.

    Jotform Thread 553236 Screenshot
  • Kiran Support Team Lead
    Replied on April 15, 2015 at 7:25 PM

    Could you let us know how is the form embedded on the webinar page? Could you try embed the JotForm using iframe method. Also, having a separate link would open the report on a different page or tab. Please have the grid report URL as the Custom URL so that the report is displayed on the same page instead of Thank you message.

    Hope this information helps.