Next and Back button not working on Form embedded on website

  • Profile Image
    Asked on April 15, 2015 at 07:10 PM

    We created a form, we have many, and placed the embed code on this page:

    As you may see, you cannot go NEXT. And there should not be a BACK button and the email field should have a sample in it. It did this yesterday as well, but every time we waited about 10 minutes it would begin to work. It is of course not working now. We've pasted in the embed code again a few times and no dice. 

  • Profile Image
    Answered on April 15, 2015 at 10:36 PM


    I've checked your website and it seems like it's down? Have you temporarily limit the access on it?

    Regarding your concern, I'm assuming that you have embedded the form using the default embed code, is that right? If it is, could you try re-embedding the form BUT using the iFrame code instead, here's how you can get your iFrame code:

    Do get back to us if this works.

    Kind regards.