What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can my users partially complete a form, and return to it later before submitting it?

    Asked by apenwell on April 15, 2015 at 10:31 PM

    If users are able to only partially complete the form (an application), and need to finish it at another time, will their partial response be retained? For how long?

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    JotForm Support

    Answered by Welvin on April 16, 2015 at 09:09 AM


    Yes, that is possible. We have two methods:

    a. Autofill feature: http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    b. Session URL: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later.

    Autofill data are saved to user's browser storage so it's advisable to continue using the same computer and browser while Session URL data are saved to our servers so if you want users to continue using any device and browser, use this method instead.

    Please do not hesitate to get back to us if you need further assistance about this matter.