'Conditions' button not loading

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    Asked on April 16, 2015 at 10:34 AM

    Hi!  On this form (and its clones), the 'Conditions' button just shows the 'loading' circle and never actually pops up the conditions.  I have tried reloading the form, signing out, trying to load both from questions with conditions and the button at the top - nothing helps.  It has been doing this for days, and I just don't know what else to try.  Is this a glitch you can fix?

    Thank you for your help!  I have submitted requests several times before and get very fast and helpful responses - it is appreciated!


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    Answered on April 16, 2015 at 11:03 AM

    Hi there;

               Thankyou for contacting us. Upon check, "Conditions" button is working here on my side. Please review the following screenshot for more help. Try to clear your Web browser's Cache & History, and let us know if you still have issues on this. We would be happy to assist you further.