What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account suspended?

    Asked by llefhae on April 16, 2015 at 11:05 AM

    my VA says my account has been suspended. We're unable to use anything

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    JotForm Support

    Answered by Charlie on April 16, 2015 at 12:50 PM


    Apologies for the inconvenience, I've checked your forms and did not see any violation in our Terms of Use that triggered an autosuspension. But I do see that your forms were not properly labeled. Please do make sure you to name them. I have re-activated your account and your forms should be active now.

    Kind regards.