I forgot my username and password, how to recover them?

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    Asked on April 16, 2015 at 11:52 AM

    How do I recover my username and or password if i dont remember which I used? I look on my wix site and there is the info for jotforms but not sure what to do.

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    Answered on April 16, 2015 at 01:03 PM

    The best way to do this is to provide us with the link to your jotform - just as you did.

    This allows us to track down the account and see the username.

    The username is paullongtran.

    I have also just sent you a password reset email to your email address registered with the account, so you can follow the steps in it to reset your password.

    Once you do, I suggest changing it to something new.

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    Answered on May 09, 2016 at 01:42 PM

    Here is the link https://www.jotform.com/myforms/?

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    Answered on May 09, 2016 at 02:34 PM

    I see that you have opened your own thread - which is always recommended over posting on someone's thread. As such we will be assisting you shortly on your thread here: https://www.jotform.com/answers/835342