What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When adding a file upload button to a form, I lose this option when i convert the form to PDF.

    Asked by emccleave on April 16, 2015 at 12:55 PM

    I'd like to be able to have this feature available to me, specifically when using an editable PDF on an ipad.  I am currently converting over my web forms to PDF so that I can make a editable PDF form and use it in the PDF expert app on an ipad.  With this form we will be collecting job performance data on construction projects.  The form acts as a daily report and I'd like to use the upload file button as a way to upload a photo taken on the ipad and submit with the report.

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    JotForm Support

    Answered by Welvin on April 16, 2015 at 02:09 PM


    I'm sorry, but the File Upload field is hidden at this time on the PDF files since you can’t transfer file attachments to our servers via a PDF.

    Please check this guide for more details about PDF version of your form:


    A workaround for now would be to use the web version of the form. You can use our Add to Home Screen widget so you can add a shortcut to your device home screen to access the form.


    Here's how you can add a widget to your form: http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form

    Please get back to us if you need further assistance.