What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Authorize.Net: Payments are not coming trough

    Asked by tmonkaba on April 16, 2015 at 03:53 PM

    Payments are not going through on newly created form even tho transaction key and Login are identical to other forms that work 

    Page URL:
    http://form.jotformpro.com/form/51026490294958

    transaction identical and work
  • Profile Image

    Answered by raul on April 16, 2015 at 04:44 PM

    I've checked your form and its integration and received this error message when I tested it.

    Which means according to Authorize.Net Support Center that the entered Transaction Key might be invalid. Kindly check the entered credentials in the form and let us know if the issue persists.