What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to you determine the number of payments made

    Asked by CAWEE on November 08, 2011 at 06:59 PM

    If we use Paypal, does every payment made while using this form count against us as a payment made? We have a number of payments made in the fall of every year, and then it decreases to very few for the rest of the year. I am trying to figure out what you would be charging us to use JotForm.



    Bonnie Barber


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    JotForm Support

    Answered by Mike_T on November 08, 2011 at 07:50 PM

    Hello Bonnie,

    You are completely right, each payment is counted as a Payment submissions. It means that you can receive up to 10 payments per month using a Free account. Please note that you may upgrade, downgrade, or cancel your service at any time. In other words you can switch Premium/Free account anytime you want (minimum billing cycle is monthly).

    Please feel free to contact us if you need any other assistance. We will be happy to help you.