What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened to my form?

    Asked by on August 31, 2010 at 12:27 AM

    I created a form and saved it several times (I think it even autosaved several times). When I log in to my free account, I see a message that says "Hey, you have no forms".

    When I log in using the login fields towards the bottom right of the home page, I see my form name and an option to edit it, but when I click on edit form, all I see is a blank screen - no form to edit.

    Not sure what the problem is, but can you please fix this so I dont have to re-create the form? Thanks.

    Aubrey Williams - awilliams@cruiseholidays.com

    Username: elitecruisevacations

     

     

     

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 01:46 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.