Problems using Jotform builder

  • Profile Image
    ihti
    Asked on April 17, 2015 at 05:40 AM

    Hi,

    I'm wondering if you still in business as I have a lot of problems using Jotform?

    JotForm builder doesn't work in Chrome at all, Firefox is ok.

    Theme builder doesn't work in both browsers.

    https://www.dropbox.com/s/umy35a429vmwsvs/Screenshot%202015-04-17%2017.34.40.png?dl=0

     

  • Profile Image
    Carina
    Answered on April 17, 2015 at 10:57 AM

    We don't have any reports about difficulties on using Jotform. Have you tested the builder on another computer?

    Which versions of the browsers are you using?

    Please try clearing your browser's cache and let us know if the problem persists, so we can escalate this situation.

    Let us know if we can assist you further.