What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems using Jotform builder

    Asked by ihti on April 17, 2015 at 05:40 AM


    I'm wondering if you still in business as I have a lot of problems using Jotform?

    JotForm builder doesn't work in Chrome at all, Firefox is ok.

    Theme builder doesn't work in both browsers.



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    Answered by Carina on April 17, 2015 at 10:57 AM

    We don't have any reports about difficulties on using Jotform. Have you tested the builder on another computer?

    Which versions of the browsers are you using?

    Please try clearing your browser's cache and let us know if the problem persists, so we can escalate this situation.

    Let us know if we can assist you further.