What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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If the problem persists please let us know the form url and provide more details so we can investigate further this situation.
Free plans have access to the same functionality as the paid plans. The main difference is related with the monthly limits. You can see here more details on the monthly limits of our pricing plans.