What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately there is not an automatic way to download all the files at once.
The solution is to go through each submission and right-click the uploaded file link and select "save link as":
A simpler solution might be to integrate with Dropbox or Google Drive and in this case the files are directly sent to the Dropbox or Google Drive folders, but this option is only available after creating this integration, so only for future submissions:
A 3rd option might be using the File Downloader app but this needsthe installation of Ruby on your Machine:
Let us know if we can assist you further.