What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form not available in my account

    Asked by blairdigitalmedia on April 17, 2015 at 09:58 AM


    I'm getting email notifications when submissions come in, but those same submissions are not listed in the SUBMISSIONS tab of your site, and are not listed in the MY FORMS page.


    The URL is http://form.jotform.us/form/50866925171158

    What am I doing wrong? : )




    Page URL:

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    JotForm Support

    Answered by david on April 17, 2015 at 12:13 PM


    That form was created under a "Guest" account with a different email address than the one associated with your account.  I moved the form from your Guest account to your registered account.  You should now be able to access it as normal.

    If you have any further questions, let us know and we will be happy to help.