form not available in my account

  • Profile Image
    blairdigitalmedia
    Asked on April 17, 2015 at 09:58 AM

    Hi

    I'm getting email notifications when submissions come in, but those same submissions are not listed in the SUBMISSIONS tab of your site, and are not listed in the MY FORMS page.

     

    The URL is http://form.jotform.us/form/50866925171158

    What am I doing wrong? : )

    Thanks,

    Evelyn

     

  • Profile Image
    david
    Answered on April 17, 2015 at 12:13 PM

    Hi,

    That form was created under a "Guest" account with a different email address than the one associated with your account.  I moved the form from your Guest account to your registered account.  You should now be able to access it as normal.

    If you have any further questions, let us know and we will be happy to help.