What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Properties suggestion: Size vs Max Size descriptions

    Asked by jryan on November 08, 2011 at 11:15 PM

    The properties for text boxes provides these confusing descriptions.  I've figured out what each does, but it would be much easier if there were clearer descriptions.  IMO, they both appear to say the same thing.

    Size: Set number of characters users can enter

    Max Size: Maximum allowed characters for this field

    The most incorrect is the "Size" description, which incorrectly states users cannot exceed a given number limit.  In the example below, a user could enter more than 5 characters, but they'd only see 5.

    Properties screen capture

    Suggestion: update descriptions for Size and Max Size to these

    Field Length: Controls visible form field length, measured in characters

    Capacity: Limits maximum number of characters a user may input



  • Profile Image

    Answered by allanftd on November 09, 2011 at 02:22 AM

    Hi jryan,

    Thank you for sharing your suggestions for improvement. We realize that the description in smaller texts jst below the labels will be overlooked by most. I shall pass this over to our developers for consideration. You'll see it once the changes have been made.

    Please do not hesitate to send out your ideas to us. Have fun using JotForm!



  • Profile Image

    Answered by CIfrm on July 31, 2015 at 04:46 PM

    I agree with the suggestion to change the descriptions as I was confused and had to Google "Jot Form size vs max size field property" just to find this answer, which described what each does.

    In addition to clarifying the field descriptions (and perhaps including an example), could someone create a "Quick Overview of Form Field Properties" guide as well?

    Thank you!