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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to deactivate forms?

    Asked by EVillegas on April 17, 2015 at 11:52 AM

    The deadline for registering has passed. I still seem to be getting registrations. How do I de-activate the form and prevent more registrations?

     

    Thanks!

    Deactivate Forms
  • Profile Image

    Answered by chanesteves on April 17, 2015 at 12:13 PM

    Hi EVillegas,

     

    You can deactivate your form as follows:

     

    1. Go to My Forms.

    2. Select a form to deactivate and click the More dropdown.

    3. Select Disable.

     

     

    I hope that helps! 

     

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    JotForm Support

    Answered by Mike_G on April 17, 2015 at 12:40 PM

     

    Hi, EVillegas,

    Good day!

    What chanesteves have explained is correct. 

    To deactivate your form you can go to your "My Form" page, select the form that you would like to deactivate and click "More". On the drop down menu, select "Disable".

    In addition to chanesteves answer, you would be able to know if your form was successfully deactivated. 

    To do that, click "Submissions" on your "My Forms" page after you selected the form that you have deactivated.

    Then on the "Submissions" page, click "Edit".

    If the error message on the image below appears after you clicked "Edit", then your form is deactivated.

     

    I hope we were able to help you with your question. If there's anything else that we can be of assistance. Kindly let us know and we will be happy to help you.

     

     

    Thank you for using Jotform.

     

     

    Mike_G