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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not responsive

    Asked by GeorgeDrazic on April 17, 2015 at 11:57 AM

     

     

    I added the widget, got the embed code and pasted into website, uploaded to server. Doesn’t show up on iphones and when I test in Firefox I see everything but the form. Am I doing something wrong?

     

    George

     

     

     

     

     

     

     

    Page URL:
    http://www.platinumpromotions.com/Concierge_request.html

    Screenshot
    form responsive iframe
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    JotForm Support

    Answered by BJoanna on April 17, 2015 at 01:30 PM

    After checking your site I noticed that your form is not responsive, however when I tested your form outside of the web site the form is responsive. 

    I also noticed that you are using script block (source code) for embedding your form on website. Maybe this is causing the problem. We recommend using of iFrame code. You can try to replace source code with iFrame to see if the form will be responsive. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.