problems with my account

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    Asked on August 31, 2010 at 12:59 AM

    When people try to submit my form they receive the error "cannot open log file:/tmp/logs/jotform.all" and I only get some forms emailed to me and when I try to forward the rest it has error "Could not execute: /usr/sbin/sendmail"


    I hope someone can help me.

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    Answered on August 31, 2010 at 03:09 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. The problem is now fully resolved.

    JotForm should now work completely since other servers have taken over the load. You should not see any further errors.