What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I display the unique ID or reference number on the Thank You note.

    Asked by delphine on November 09, 2011 at 07:14 AM

    when I add the unique ID field to the form it says 'will not be visible on sheet'.

    We need the inputter to get the unique ID - either from the form or from the thank you note - so that it can be written on the paper forms we are capturing the data on.

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    JotForm Support

    Answered by abajan on November 09, 2011 at 11:15 AM

    With the form is loaded in the form builder, on the Setup & Embed tab click Email Alerts > Notification. In the Answer column of the table on the Compose Email section there will be a tag to the right of the name of the unique ID. Copy that tag and paste it into the Thank You message, click the Finish button and save the form.

    To see this in action, complete and submit this form. Feel free to clone the form.