What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can´t the people using the form include e-mail addresses from free accounts like Gmail or Outlook?

    Asked by gomjav on April 17, 2015 at 07:34 PM

    Hello. Is there a way to allow my users to include in the e-mail space e-mail addresses from free providers like gmail or outlook? This would reduce a lot the usage of the form, because most of the people use this free e-mail addresses.

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    JotForm Support

    Answered by jonathan on April 17, 2015 at 09:43 PM


    It is not clear what you meant here.

    Currently, even those email accounts from Gmail or Outlook do can be use on Jotform.

    Can you please clarify to us what you meant by users not being able to include or use the mentioned emails from the providers?